SM Pressure Cleaning and Window Cleaning (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request a quote, or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Name
- Phone number
- Email address
- Service address or general location
- Details about the service you are requesting
- Messages submitted through our contact forms
- Any other information you choose to provide
We may also collect limited technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- Referring website or search source
2. How We Use Your Information
We use the information we collect to:
- Respond to your questions or service requests
- Provide quotes and schedule services
- Communicate with you about appointments
- Improve our website and customer experience
- Understand how visitors use our website
- Promote our services through marketing or advertising, when applicable
- Maintain business records and comply with legal obligations
3. Contact Forms and Quote Requests
When you submit a contact form or request a quote, we use the information you provide to contact you about your request. Submitting a form does not create a customer relationship until a service is confirmed.
4. Phone Calls, Text Messages, and Emails
If you contact us by phone, text message, email, or website form, we may use your contact information to respond to your request and provide service-related communication.
By providing your phone number or email address, you agree that we may contact you regarding your inquiry, quote, appointment, or service.
5. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve functionality, analyze website traffic, and support advertising or marketing efforts.
Cookies are small files stored on your device. You can disable cookies through your browser settings, but some parts of the website may not function properly.
6. Analytics and Advertising Tools
We may use third-party tools such as Google Analytics, Google Ads, Meta Pixel, or similar services to understand website traffic, measure advertising performance, and improve our marketing.
These tools may collect information such as your device type, browser, pages visited, and interactions with the website.
You can learn more about how Google uses information from websites and apps that use its services by visiting Google’s privacy resources.
7. How We Share Information
We do not sell your personal information.
We may share limited information only when necessary, including with:
- Service providers who help us operate the website or manage communications
- Advertising or analytics platforms, if used
- Payment or scheduling providers, if applicable
- Legal authorities if required by law
- Business partners or contractors assisting with requested services
We only share information as needed to operate our business, provide services, or comply with legal obligations.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no website, internet transmission, or electronic storage system is completely secure. We cannot guarantee absolute security.
9. Data Retention
We keep personal information only as long as necessary for business, service, legal, accounting, or operational purposes.
Quote requests, service records, and customer communications may be retained for business follow-up and recordkeeping.
10. Your Privacy Choices
You may contact us to request that we:
- Update your personal information
- Delete your personal information, when legally possible
- Stop sending non-essential marketing communications
- Answer questions about how your information is used
To make a request, contact us using the information below.
11. Third-Party Links
Our website may contain links to third-party websites, such as Google Business Profile, social media pages, payment platforms, or review pages.
We are not responsible for the privacy practices, content, or policies of third-party websites.
12. Children’s Privacy
Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children.
If we become aware that we have collected information from a child, we will take reasonable steps to delete it.
13. Service Area
SM Pressure Cleaning and Window Cleaning provides pressure cleaning and window cleaning services in South Florida and surrounding service areas.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
SM Pressure Cleaning and Window Cleaning
Phone: +1 (954) 882-1382
Email: timarco2020@gmail.com
Service Area: South Florida